FAQ

You'll be billed in USD, CAD, or EUR. If your card uses another currency, your bank will convert it for you.

You'll receive a confirmation email to track your order. Once shipped, we'll send another email with the delivery date and tracking link. Check your order status anytime in your account's 'order history' section.

We deliver across the United States and internationally. Shop with us from anywhere!

We can only change orders that have not been processed for shipping yet.

Once your order is under the status "preparing for shipping", "shipping" or "delivered", then we cannot accept any edits to your order.

To make changes to your order, please reach out to support through the helpdesk.

Orders process in 24-48 hours. Standard shipping times: - US: 4-10 days - Canada: 4-10 days - Australia: 4-10 days - France: 4-10 days - UK: 4-10 days - Germany: 4-10 days.

You can purchase on our website using a debit or credit card.

We additionally offer support for PayPal, Apple Pay, and Google Pay.

You can chose these payment methods at checkout.

We do not accept 3 times payment at the moment.

We deliver to the US, Canada, Australia, France, the UK, and Germany. For other countries, contact our support team. Orders process in 24-48 hours. Standard delivery times: - US: 3-5 days - Canada: 4-10 days - Australia: 4-10 days - France: 4-10 days - UK: 4-10 days - Germany: 4-10 days.

We offer fast shipping on a select number of countries:

- United-States: 24h ($14) - Canada: 24h ($14) - Australia: 1-2 days ($24) - France: 1-3 days ($24) - UK: 1-3 days ($24) - Germany: 1-3 days ($24)

You can select fast shipping after having entered your delivery location.

To add a new FAQ follow these steps:

1. Manage FAQs from your site dashboard or in the Editor

2. Add a new question & answer

3. Assign your FAQ to a category

4. Save and publish.

You can always come back and edit your FAQs.

Yes. To add media follow these steps:

1. Manage FAQs from your site dashboard or in the Editor

2. Create a new FAQ or edit an existing one

3. From the answer text box click on the video, image or GIF icon

4. Add media from your library and save.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.